{"activeVersionTag":"latest","latestAvailableVersionTag":"latest","collection":{"info":{"_postman_id":"fd262b01-522c-4e7c-8d94-9d82eaf3da17","name":"Memo Manager  CustomDomain","description":"# Home\n\nARC’s Memo Manager API enables the user to submit a query on airline-issued debit memos, credit memos and recall commission memos. The current phase of the Memo Manager API allows the user to [search](https://www.postman.com/arccorp/workspace/settlement-public-apis/request/9012210-8239465d-9037-44d1-b7a3-9191b1135bdc?ctx=documentation) for a list of memo numbers, retrieve [memo details](https://www.postman.com/arccorp/workspace/settlement-public-apis/request/9012210-63d50839-899d-4b01-be2c-43e2217b2f9a?ctx=documentation) for specified memos, and download [attachments](https://www.postman.com/arccorp/workspace/settlement-public-apis/request/9012210-21c585e4-3de5-4a3d-a7c9-4057fbfcb34d?ctx=documentation), and [pay](https://www.postman.com/arccorp/workspace/settlement-public-apis/request/9012210-51916ed4-32e5-487b-a222-3f8553acfade?ctx=documentation) memos.\n\nTo assist you with set up and testing of API functionality, a mocking service is available. To access data in either the sandbox environment or production, authentication is required. Request access online or contact your designated ARC Sales Representative for more information.\n\nSubscribe to [ARC’s Status Dashboard](https://arccorp.statusdashboard.com/) to be informed of the status of any ARC service including APIs.\n\nFor technical or product support, please contact ARC at [apihelp@arccorp.com](https://mailto:apihelp@arccorp.com).\n\n# Getting Started\n\n**Learning About ARC's APIs**\n\nInformation about ARC’s APIs can be found here on the ARC API Portal.\n\nTo access sandbox or production data, you must first request access.\n\n**Requesting Access**\n\nIn an email request to [apihelp@arccorp.com](https://mailto:apihelp@arccorp.com), please supply the following:\n\n- Your Agency/HOL or Airline Number or GDS Identification\n    \n- Email address to securely send the API credentials.\n    \n- Requested Environment: UAT or PROD\n    \n- Source (your outbound) internet addresses in [CIDR Notation](https://en.wikipedia.org/wiki/Classless_Inter-Domain_Routing) e.g. [150.5.0.0/16](http://secure-web.cisco.com/1GXDLmwe9Oz0JyBlEWB3--j0rciLIi3PiFPLdZXB4jP8ZKVrF8-g8Bi3nVrBWeBYBbo_-gelJH0Fy-3bvEgsZsH77AmnS7ajFf2cPIl9Hpi4-hsyROEcj6UO76g3yqrMDtzl7PkmyVCZCZ2oXNOxaL_ct51dMphnpBU1E1RJGlWbiAVJyl-1l7EX2f05mJRUaTLFs-ZoJnk5D_63HvR9ojxGJJ8dpGBpSDSiAnTHQHl4EIwBKWEfs_oyUqx3WJ1ksjhUsfUUW5lsr_623sBb-wB2z1BM7Z9GvETHly3IhjRb0mzzWIwpPQztN2UcVw4hNPQyIEDbv6r-BcRumpRHSfQ/http%3A%2F%2F150.5.0.0%2F16)\n    \n\n**Authentication Requirements**\n\nAuthentication is required to access ARC’s APIs in sandbox and production environments. ARC uses OAuth2.0, an industry-standard protocol, to authenticate users. Once ARC has granted you access to an API and you have received an approval email, you must obtain an OAuth2.0 bearer token.\n\nTo receive your bearer token:\n\n1. Acquire your client ID and client secret from My Applications\n    \n2. Post: [https://myarc.okta.com/oauth2/ause2fx17D7uPsznb356/v1/token](https://myarc.okta.com/oauth2/ause2fx17D7uPsznb356/v1/token)\n    \n3. Provide the following in your request to receive your bearer token. Then use your bearer token in the “Authorization” header to submit requests to the API.\n    \n\n- grant_type = client_credentials\n    \n- scope = memos_api\n    \n\n**Accessing ARC's APIs**\n\nOnce ARC has granted API access, you will have full access to the selected API instance. To use the API, enter your client ID and client secret to programmatically obtain a bearer token, which can then be sent to make API client calls.\n\n# Release Notes\n\n**2023-10-29**\n\n- Migrating API away from Mulesoft Platform.\n    \n- Enhanced security to restrict to customer only provided IP addresss ranges.\n    \n\n**2019-12-12**\n\n##### **New Features**\n\n- Memo Pay API\n    \n\n**Bug Fixes**\n\n- Addressed last modified date ranges searches for the prior year.\n    \n\n---\n\n**2019-04-23**\n\nThe initial release of Memo Search, Detail and Attachment API.\n\n# **API Specification Summary**\n\nWith ARC's Memo Manager API, users can perform the following functions using the endpoints listed below: Search Memos (/memos), Get Memo Details (/memos/details), Get Attachments (/memos/attachments/{attachmentId}), Pay Memos (/memos/pay), and Dispute Memos (/memos/dispute). Providing these functions within the API eliminates the need to manually perform these actions within the Memo Manager tool.\n\nThe Search Memos (/memos) function enables users to retrieve a list of memo numbers and high-level information on those memos.\n\nThe Get Memo Details (/memos/details) function allows users to retrieve all memo details for specific memo numbers.\n\nThe Get Attachments (/memos/attachments/{attachmentId}) function enables the user to quickly download memo attachment files.\n\nThe Pay Memo (/memos/pay) function allows the agency to pay one or more memos.\n\nThe Dispute Memo (/memos/dispute) function allows the agency to open a dispute on one or more memos. Additionally, as part of the dispute process, the Accept Dispute (/memos/accept) function enables the carrier to accept/resolve an open dispute, and the Reject Dispute (/memos/reject) function allows the carrier to reject it.\n\nThe Add Correspondence (/memos/correspondence) function allows the agency to add a Correspondence for non-closed (Open or Inactive) Memos.\n\nThe Add Non IAR Payment (/memos/noniarpayment) function allows the agency or carrier to add a Non IAR Payment for non-closed (Open or Inactive) Memos.\n\nThe Memo Resolution (/memos/memoresoluton) function allows airline to update the Resolution Type of non-closed (Open or Inactive) memos.\n\nThe Memo Reason (/memos/memoreason) function allows agencies to submit a Reason Catagory and Memo Reason 'change request' for non-closed (Open or Inactive) memos.\n\nThe Agency Reason (/memos/agencyreason) function allows agencies to submit a Agency Reason for non-closed (Open or Inactive) memos.\n\nThe GDS Assignment (/memos/gdsassignment) function allows airlines and agencies to grant or remove access to a GDS for non-closed (Open or Inactive) memos. GDS's can also remove it's own assignment from the memo.\n\nThe Carrier Contact (/memos/carriercontact) function allows an airline to update the contact information for non-closed (Open or Inactive) memos.\n\nThe Flex Field (/memos/flexfields) function allows airlines, agencies and GDSs to update the flex fields for their own memos. (Add new values, update existing values, and remove existing values)\n\nThe memo attachment (/memos/saveattachments) function allows airlines, agencies and GDSs to add attachments for their own memos. Airlines, agencies and GDSs can also remove an attachment (/memos/deleteattachment) that they had previously uploaded. Multiple attachments for a the same memo can also be included in a single API request.\n\nAirlines, agencies and GDSs can also add multiple attachments for multiple memos (/memos/correspondattach) in a single API request. Along with this request, the user can also include a 'public' and/or 'private' correspondence to be included in the memos.\n\n# **Terms and Conditions**\n\nThese API Terms form a binding **\"Contract\"** between you and us. **\"Us\"** or **“our”** refers to ARC and **\"you,\"** and **\"your,\"** refers to the individual, company or legal entity that you represent.\n\n## Access to Our APIs\n\n**Your Applications**\n\nSubject to the restrictions below, we grant you a non-exclusive, worldwide, non-transferable (subject to the section titled \"Assignment\"), limited license to access our APIs and documentation only as necessary to develop, test and support an integration of your application (an \"Application\" or \"App\") with the Services. You may charge for your Application; however, you may not sell, rent, lease, sublicense, redistribute, or syndicate access to any of our APIs.\n\n**Terms**\n\nYour license to access our APIs and documentation is limited and subject to compliance with Appendix A Developer Guidelines. Further, you will not: (A) access our APIs or documentation in violation of any law or regulation; (B) access our APIs in any manner that (i) compromises, breaks or circumvents any of our technical processes or security measures associated with the Services, (ii) poses a security vulnerability to customers or users of the Services, or (iii) tests the vulnerability of our systems or networks; (C) access our APIs or documentation in order to replicate or compete with the Services; (D) attempt to reverse engineer or otherwise derive source code, trade secrets, or know-how of our APIs or Services; or (E) attempt to use our APIs in a manner that exceeds rate limits, or constitutes excessive or abusive usage.\n\n**Our Right to Suspend Access and Audit**\n\nIf we believe that there is a violation of the Contract that can simply be remedied by your modification or update of your Application, we will, in most cases, ask you to take direct action rather than intervene. In such instance, we may use your name, address and other contact details to contact you or provide this contact information to any third party that reasonably, in ARC's sole determination, claims that you do not possess all of the necessary intellectual property rights. In some instances, we may directly step in and take what we determine to be appropriate action if you are not responsive, or if we believe there is a credible risk of harm to us, the Services, our customers or users or any third parties. ARC also reserves a right to audit your application to ensure it does not violate our terms and policies. You agree that you will cooperate with inquiries related to such an audit and provide us with proof that your application complies with our terms and policies.\n\n**Fees**\n\nFees are subject to specific terms based on the API being leveraged. Please refer to the API Order Form for specific pricing.\n\n## Ownership and Proprietary Rights\n\n**Your Property and Our Property**\n\nYou retain your ownership rights in your Application and we own and will continue to own our APIs, documentation and Services, including all related intellectual property rights therein. All of our rights not expressly granted by the Contract are hereby retained.\n\n**Please Provide Us Your Feedback**\n\nThe more suggestions our developers make, the better our APIs become. If you send us any feedback or suggestions regarding the APIs or documentation, there is a chance we will use it, so you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use any such feedback or suggestions for any purpose without any obligation or compensation  \nto you. If we choose not to implement the suggestion, please don’t take it personally. We appreciate it nonetheless.\n\n## Termination\n\nYou may terminate the Contract by discontinuing use of our APIs. We may terminate the Contract with or without cause, and without notice to you. Upon termination of the Contract, all rights and licenses granted to you will terminate immediately. You understand that any APIs or documentation that are not made generally available but that are otherwise made available to you are the  \nconfidential information of ARC. Upon termination of the Contract, you will promptly destroy copies of any documentation and any other ARC information in your possession or control that was received under the Contract.\n\n## Representations; Disclaimer of Warranties\n\nYou represent and warrant that you have validly entered into the Contract and have  \nthe legal power to do so.\n\nEXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, THE APIS, DOCUMENTATION AND ALL RELATED  \nCOMPONENTS AND INFORMATION ARE PROVIDED BY US ON AN \"AS IS\" AND  \n\"AS AVAILABLE\" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND WE  \nEXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED,  \nINCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A  \nPARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT WE DO NOT  \nWARRANT THAT THE APIS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.\n\n## Limitation of Liability\n\nIN NO EVENT WILL OUR OR THE ARC EXTENDED FAMILY’S AGGREGATE LIABILITY ARISING OUT OF  \nOR RELATED TO THE CONTRACT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER  \nTHEORY OF LIABILITY) EXCEED US $100.\n\nIN NO EVENT WILL WE OR THE ARC EXTENDED FAMILY HAVE ANY LIABILITY TO YOU OR TO ANY  \nTHIRD PARTY FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, SPECIAL,  \nINCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN  \nCONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT YOU  \nOR THE THIRD PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE  \nFOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.\n\nThe limitations under this \"Limitation of Liability\" section apply with  \nrespect to all legal theories, whether in contract, tort or otherwise, and to  \nthe extent permitted by law. The provisions of this \"Limitation of  \nLiability\" section allocate the risks under the Contract between the  \nparties, and the parties have relied on these limitations in determining  \nwhether to enter into the Contract.\n\nOur APIs and documentation are intended for use by businesses and organizations and  \nnot for consumer purposes.\n\n## Your Indemnification of Us\n\nYou will defend us and our owners, subsidiaries and affiliates, and all officers,  \ndirectors, employees and agents (collectively, the **\"ARC****Indemnified Parties\"**) from and against any and all third****party claims, actions, suits, proceedings, and demands arising from or related**to your violation of the Contract \\[or your violation of your user agreement or**privacy policy\\] (a **\"Claim Against Us\"**), and will indemnify the ARC Indemnified Parties for all reasonable attorney’s fees incurred and damages and other costs finally awarded against a ARC Indemnified Party in connection with or as a result of, and for amounts paid by a ARC Indemnified Party under a settlement you approve of in connection with, a Claim Against Us. We must provide you with prompt written notice of any Claim Against Us and allow you the right to assume the exclusive defense and control, and cooperate with any reasonable requests assisting your defense and settlement of such matter. This section states your sole liability with respect to, and the ARC Indemnified Parties’ exclusive remedy against you for, any Claim Against Us.\n\n## Limitations on Indemnifications\n\nNotwithstanding anything contained in the preceding section, (a) we will always be free to choose our own counsel if we pay for the cost of such counsel; and (b) no settlement may be entered into by you, without our express written consent (such consent not to be unreasonably withheld), if: (i) the third party asserting the claim is a government agency, (ii) the settlement arguably involves the making of admissions, (iii) the settlement does not include a full release of liability, or (iv) the settlement includes terms other than a full release of liability and the payment of money.\n\n## Survival\n\nThe sections titled \"Our Rights to Suspend Access and Audit,\" \"Ownership & Proprietary Rights,\" \"Termination,\" \"Representations; Disclaimer of Warranties,\" \"Limitation of Liability,\" \"Your Indemnification of Us,\" \"Limitations on Indemnifications,\" and \"Survival,\" as well as all of the provisions under the general heading \"General Provisions,\" will survive any termination or expiration of the Contract.\n\n## General Provisions\n\n**Publicity**\n\nYou grant us the right to use your company name and logo as a reference for marketing or promotional purposes on our website and in other public or private communications with our existing or potential developers and customers, subject to your standard trademark usage guidelines as provided to us from time-to-time.\n\n**Force Majeure**\n\nNeither we nor you will be liable by reason of any failure or delay in the performance of its obligations on account of events beyond the reasonable control of a party, which may include denial-of-service attacks, a failure by a third party hosting provider or utility provider, strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.\n\n**Relationship of the Parties;** **No Third Party Beneficiaries**\n\nThe parties are independent contractors. The Contract does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. There are no third party beneficiaries to the Contract.\n\n**Email and ARC Messages**\n\nExcept as otherwise set forth herein, all notices under the Contract will be by  \nemail. Notices to ARC will be sent to [law2@arccorp.com](https://mailto:law2@arccorp.com), except for legal  \nnotices, such as notices of termination, which must be sent to  \n[law2@arccorp.com](https://mailto:law2@arccorp.com). Notices will be deemed to have been duly given (a) the day  \nafter they are sent, in the case of notices through email; and (b) the same  \nday, in the case of notices through the Services.\n\n**Modifications to our APIs and Documentation**\n\nARC is still evolving, and so we need the flexibility to occasionally make  \nchanges to our APIs, including backwards incompatible changes. We will try to  \ngive notice of these changes. Also, parts of our API are undocumented,  \nincluding certain methods, events, and properties. Given that these  \nundocumented aspects of our APIs may change at any time, you should not rely on  \ntheir behaviors.\n\n**Modifications to the Contract**\n\nAs our business evolves, we may change these API Terms and the other components  \nof the Contract. If we make a material change to the Contract, we will provide  \nyou with reasonable notice prior to the change taking effect. You can review  \nthe most current version of the API Terms at any time by visiting this page and  \nby visiting the most current versions of the other pages that are referenced in  \nthe Contract. The materially revised Contract will become effective on the date  \nset forth in our notice, and all other changes will become effective upon  \nposting of the change. If you access our APIs after the effective date, that  \naccess will constitute your acceptance of any revised terms and conditions.\n\n**Waiver**\n\nNo failure or delay by either party in exercising any right under the Contract  \nwill constitute a waiver of that right. No waiver under the Contract will be  \neffective unless made in writing and signed by an authorized representative of  \nthe party being deemed to have granted the waiver.\n\n**Severability**\n\nThe Contract will be enforced to the fullest extent permitted under applicable  \nlaw. If any provision of the Contract is held by a court of competent  \njurisdiction to be contrary to law, the provision will be modified by the court  \nand interpreted so as best to accomplish the objectives of the original  \nprovision to the fullest extent permitted by law, and the remaining provisions  \nof the Contract will remain in effect.\n\n**Assignment**\n\nNeither party may assign or delegate any of its rights or obligations  \nhereunder, whether by operation of law or otherwise, without the prior written  \nconsent of the other party (not to be unreasonably withheld). Notwithstanding  \nthe foregoing, either party may assign the Contract in its entirety, without  \nconsent of the other party, to a corporate affiliate or in connection with a  \nmerger, acquisition, corporate reorganization, or sale of all or substantially  \nall of its assets. Any purported assignment in violation of this section is  \nvoid. A party’s sole remedy for any purported assignment by the other party in  \nbreach of this section will be, at the non-assigning party’s election,  \ntermination of the Contract upon written notice to the assigning party. Subject  \nto the foregoing, the Contract will bind and inure to the benefit of the  \nparties, their respective successors and permitted assigns.\n\n**Choice of Law; Jurisdiction; Venue**\n\nThe Contract, and any disputes arising out of or related hereto, will be  \ngoverned exclusively by the laws of Commonwealth of Virginia, without regard to  \nconflicts of laws rules or the United Nations Convention on the International  \nSale of Goods. The State or Federal courts located in the Commonwealth of  \nVirginia will have exclusive jurisdiction to adjudicate any dispute arising out  \nof or relating to the Contract or its formation, interpretation or enforcement.  \nEach party hereby consents and submits to the exclusive jurisdiction of such  \ncourts. Each party also hereby waives any right to jury trial in connection  \nwith any action or litigation in any way arising out of or related to the  \nContract. In any action or proceeding to enforce rights under the Contract, the  \nprevailing party will be entitled to recover its reasonable costs and  \nattorney’s fees.\n\n**Entire Agreement**\n\nThe Contract, including these API Terms constitutes the entire agreement  \nbetween the parties and supersedes all prior and contemporaneous agreements,  \nproposals or representations, written or oral, concerning its subject matter.  \nTo the extent of any conflict or inconsistency between the provisions in these  \nAPI Terms and any other documents or pages referenced in these API Terms, the  \nfollowing order of precedence will apply: (A) the API Terms, (B) Appendix A and  \n(C) any other documents or pages referenced in the Contract.\n\n## Appendix\n\nA Developer Guidelines\n\n**Effective Date: June 20, 2019**\n\nOur goal is for ARC to be the premier driver of air travel intelligence and  \ncommerce with leading business solutions, travel agency accreditation services,  \nprocess and financial management tools, and high-quality data. We welcome  \nApplication developers that are interested in connecting to our Services and  \nare excited to see the amazing experiences you are building within ARC. By  \n“Application,” we mean any software application, functionality, website,  \nproduct or service that you create that uses the ARC APIs. Developers are  \nrequired to comply with this Policy and our related API terms and other  \nobligations. When we use the term “Services” we are referring to ARC’s services  \nand related systems and technology, as well as ARC’s websites and all of the  \ninformation and content made available by or on behalf of ARC through any of  \nthose services.\n\nPrivacy, safety and a high-quality User experience are very important, and this Policy  \nis designed with those goals in mind. We can’t cover every type of Application  \nin this Policy, but we aim to give guidance to developers so that you  \nunderstand what Applications will be included in ARC’s app directory and what  \nApplications will not. To protect Users and our Services, we reserve the right  \nto take any action we deem necessary if an Application violates the letter or  \nspirit of this Policy. By “User” we mean any “Authorized User” as defined in  \nour Customer Terms of Service, including anyone who interacts with the  \nApplication directly or indirectly or anyone whose Data is exposed to or used  \nby the Application. By “Data” we mean data, information or content uploaded,  \nposted, transmitted or otherwise made available by Users via the Services,  \nincluding messages, files, comments, profile information, metadata and token  \ndata.\n\n**Security:**\n\nWe take the security of Data very seriously, and you must as well. Your network  \nand the operating system and software of your web servers, databases, and  \ncomputer systems must be properly configured to securely operate your  \nApplication and store Data. Data must be stored and served using strong  \nencryption. In addition, Applications and developers are prohibited from:\n\n• Degrading or compromising security in any way\n\n• Providing access to ARC in any fraudulent or unauthorized way, including  \nbypassing or circumventing ARC protocols and access controls\n\n• Using unpublished APIs\n\n• Including misleading and/or deceptive statements about Application  \nfunctionality, performance, origin or Data use\n\n• Transmitting any viruses or other code that may damage, detrimentally  \ninterfere with, surreptitiously intercept or expropriate any system or Data\n\n• Attempting to reverse engineer or otherwise derive source code, trade  \nsecrets, or know-how in the ARC API or any portion thereof\n\n**User Experience:**\n\nEvery Application must be useful, appropriate, respect User privacy, and provide a  \ngenerally good User experience. In keeping with this, Applications and  \ndevelopers are prohibited from:\n\n• Degrading or compromising performance of the Services\n\n• Using vulgar or obscene language or images.\n\n• Creating poor User experiences that do not add value to Users in a work  \nsetting or that detract from the overall utility of ARC and the overall  \nApplication ecosystem\n\n• Displaying inappropriate communications through your Application. The purpose  \nof the Application and User expectations must be clear and transparent and  \nmatch ARC requirements and expectations\n\n• Neglecting appropriate customer assistance. Every Application must include a  \nlink to installation instructions and customer support information, including a  \ncontact for customer support. You must keep your Application updated and  \nprovide timely and accurate User support\n\n**Business:**\n\nIn using ARC APIs, developers must agree to respect our business as we respect  \nyours. Every Application must behave in accordance with appropriate and  \naccepted business conduct. As part of good business practices, Applications and  \ndevelopers are prohibited from:\n\n• Circumventing ARC’s intended limitations (including pricing, features and  \naccess structures). You may not use the ARC API to replicate or compete with  \ncore products or services offered by ARC\n\n• Advertising, including display ads, within the Application experience or ARC  \nplatform. In addition, Applications may not use Data or content from ARC in any  \nadvertisements or for purposes of targeting advertisements or contacting Users,  \nincluding in that Application, your other Applications, or elsewhere\n\n• Implying a ARC endorsement, certification, affiliation or partnership unless  \nyou have explicit permission from ARC to do so\n\n• Sub-licensing, distributing or allowing access to the ARC APIs to anyone else\n\n**Use of Data:**  \nProtecting Data is paramount at ARC, and must be for you. You are responsible  \nfor good Data stewardship practices. First and foremost, you have no  \nindependent rights to any Data. In accordance with this, Applications and  \ndevelopers are prohibited from:\n\n• Collecting, storing, and using Data without obtaining proper consent of the  \nUser\n\n• Using Data to contact Users. If you would like to contact Users outside of  \nARC, you must gain permission through a clear and separate permissions process.  \nYou may only contact Users for emergencies in which the safety and security of  \nthe User is otherwise at risk and in compliance with the law\n\n• Asking Users to provide sensitive, private, and confidential personal  \ninformation, such as credit card numbers or passwords unless specifically  \nnecessary as part of the Application’s legitimate function and purpose\n\n• Renting, selling or sharing Data with third parties under any circumstances\n\n• Creating Applications that encourage installers to circumvent or interfere  \nwith their own workplace and employer data, privacy and security policies\n\n• Exploiting Data to create User profiles other than that which is necessary  \nfor the Application to function\n\n• Ignoring a User’s request for deletion. When a User deletes your Application  \nor if you discontinue your Application you must delete all associated Data  \nwithin 14 business days\n\n• Combining Data with data gathered from other sources for any purposes  \nunrelated to the use of the Application\n\n• Requesting and using scopes not required for your Application’s functioning.  \nUse only the appropriate and necessary scopes and clearly define the need for  \nscopes within your Application’s description\n\n• Failing to notify Users about privacy and their Data. Your Application must  \ninclude a publicly-available and easily accessible privacy policy that explains  \nhow the Application collects, uses, processes and stores Data, and what control  \nUsers have over their Data\n\n• Accessing Data for surveillance purposes. You may not allow or assist any  \nentity to conduct surveillance or obtain Data using your access to the ARC API\n\n• Otherwise exploiting Data in a way not approved by ARC and not disclosed to  \nand permitted by Users. You may, however, use Data that is both aggregated and  \nanonymized for purposes of analytics and development related to the Application\n\n**Law and Safety:**  \nApplications should not create unsafe environments or hardships for Users. Each  \nApplication must comply with all applicable laws and legal requirements in all  \nlocations where it is made available to Users. In addition, Applications and  \ndevelopers are prohibited from:\n\n• Permitting use by children under the age of 16\n\n• Spamming, harassing, stalking, intimidating or threatening Users\n\n• Allowing impersonation of Users or otherwise allowing for false  \nrepresentations within the Application\n\n• Facilitating violations of the law\n\n• Infringing on anyone else's intellectual property rights (including ARC’s)\n\n• Representing that your Application is authorized by or produced by another  \ncompany or organization\n\n• Allowing or facilitating financial transactions conducted in an insecure and  \nunapproved manner\n\nIn addition, Applications and developers must:\n\n• Exercise good judgement\n\n• Submit Applications with reasonable work-related or team-building purposes\n\n• Be a good fit for ARC workspaces\n\n• Notify us immediately if you change the function of, or discontinue your  \nApplication\n\n**Data Incident:**\n\nIf Data is breached, exposed, exploited, or otherwise compromised through your  \nApplication or company, you must inform all affected Users and ARC immediately.  \nYou can reach ARC at [law2@arccorp.com](https://mailto:law2@arccorp.com).\n\n**Violations of these terms and conditions may result in the revocation of your ability to access theApplications, legal action or any other action deemed necessary by ARC. Pleasenote that we may periodically audit 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